Returns & Refund Policy

1. Return Window

We accept returns within 7 days of the delivery date. If 7 days have gone by since your product was delivered, unfortunately, we can't offer you a return or refund.

2. Eligibility Criteria for Return

To be eligible for a return, your item must:

3. Non-Returnable Items

Certain items are non-returnable, including:

• Custom-made or personalized items
• Items marked as "Final Sale" or "Non-returnable" on the product page
• Products with hygiene concerns (e.g., undergarments, beauty items)

4. Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

5. Return Shipping

6. Refunds (if applicable)

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.

7. How to Request a Return

To initiate a return, please contact us at [email protected] with the following information:

• Your order number
• Product name
• Reason for return
• Photos (if applicable)